Cookie Policy

KarLen’s Inc (“we,” “our,” or “us”) uses cookies and similar tracking technologies on our website at www.karlensinc.com (“Site”). This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences. By using our Site, you consent to the use of cookies as described in this policy. For more information about how we collect, use, and protect your personal information, please refer to our Privacy Policy.

What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They help make websites work efficiently, provide a better user experience, and supply information to the owners of the site. Cookies can be first-party cookies (set by the website you are visiting) or third-party cookies (set by a different domain, such as an advertising or analytics partner). Cookies may be session cookies, which are deleted when you close your browser, or persistent cookies, which remain on your device for a set period of time or until you delete them.

How We Use Cookies

We use cookies for the following purposes:

  • Essential cookies are necessary for our Site to function properly. They enable core features such as shopping cart functionality, secure checkout, and account authentication.
  • Performance and analytics cookies collect information about how visitors use our Site, such as which pages are visited most often. This information is aggregated, and we use it to improve how our Site works.
  • Functionality cookies allow our Site to remember choices you make, such as your language, currency, or region, to provide a more personalized experience.
  • Marketing and advertising cookies are used to deliver advertisements that are more relevant to you, to limit how often you see an advertisement, and to measure the effectiveness of our advertising campaigns.

Cookies Used on Our Site

The cookies on our Site fall into the following groups:

  • Essential: Cookies that keep your shopping cart, selected currency, region, and secure checkout working during your visit and while you are signed in.
  • Analytics (Google Analytics): Cookies that help us understand how visitors find and use our Site so we can improve it.
  • Advertising (Google Ads and Meta/Facebook Pixel): Cookies that help us measure and improve our advertising and show relevant ads.

The exact cookies present may change over time as we update the tools and services we use.

Third-Party Cookies

Some cookies on our Site are set by third-party services that appear on our pages. We do not control the use of these cookies. These third parties may include:

  • Shopify: Our Site is hosted on the Shopify platform, which uses cookies to enable core functionality such as the shopping cart, checkout, and analytics. Shopify’s use of cookies is governed by the Shopify Privacy Policy.
  • Google: We use Google Analytics to understand how visitors interact with our Site, and Google Ads to measure advertising performance. Google’s use of this information is governed by Google’s privacy policy.
  • Meta (Facebook): We use the Facebook Pixel to measure the effectiveness of our advertising. Meta’s use of cookies is governed by Meta’s data policy.
  • Trustpilot: We use Trustpilot to collect and display customer reviews. Trustpilot may set cookies to track referral sources and display review widgets, governed by the Trustpilot privacy policy.

How to Manage Your Cookies

You can manage your cookie preferences in the following ways:

  • Cookie consent banner: When you visit our Site from a region where consent is required, a cookie banner allows you to accept or decline non-essential cookies. You can change your choices at any time using the Cookie preferences link in our website footer.
  • Browser settings: Most web browsers let you control cookies through their settings, usually found in the Options or Preferences menu. You can set your browser to block all cookies, accept all cookies, notify you when a cookie is set, or delete cookies at the end of each browsing session.

Please note that blocking or deleting cookies may affect the functionality of our Site. Essential cookies are necessary for the Site to work properly, and disabling them may prevent you from using certain features, such as adding items to your cart or completing checkout.

  • Global Privacy Control (GPC): Our Site recognizes the Global Privacy Control (GPC) signal. When you visit our Site with GPC enabled, we treat it as a request to opt out of the sale or sharing of your personal information for targeted advertising in the regions where this applies.

Your Rights Under CCPA/CPRA

If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide you with additional rights regarding your personal information, including information collected through cookies:

  • Right to opt out of sale/sharing: We may share information collected through cookies with third-party advertising partners for targeted advertising, which may be considered a “sale” or “sharing” under the CCPA/CPRA. You have the right to opt out of this activity by adjusting your cookie preferences or enabling the Global Privacy Control signal in your browser.
  • Right to know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, including information collected through cookies.
  • Right to delete: You have the right to request that we delete your personal information, including information collected through cookies, subject to certain exceptions.

To exercise any of these rights, please contact us at info@karlensinc.com.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:

  • Store name: KarLen’s Inc
  • Email: info@karlensinc.com
  • Phone: +1 (213) 617-8941
  • Address: 431 S Los Angeles St, Los Angeles, CA 90013
  • Business hours: Monday–Thursday 10 AM–7 PM, Friday 9:30 AM–4:30 PM, Saturday 9 AM–3 PM, Sunday closed